Managed IT Support
Fast, reliable IT support that keeps your business moving. From everyday help desk queries to strategic IT consultancy, we make sure your technology works the way it should — every single day.
Get IT Support That WorksManaged IT Support Built Around How Your Business Actually Runs
Most IT support feels reactive — you call, you wait, someone gets around to it eventually. We do things differently.
Our managed IT services combine fast, responsive help desk support with proactive monitoring, so problems get caught and fixed before your team even notices. Whether it’s a laptop that won’t start or a wider infrastructure issue, you get a real person who knows your setup, not a ticket number.
Backed by proper IT consultancy and a UK, Philippines and US-based team, we deliver IT support services and remote IT support built for how modern businesses actually operate — including yours.
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Proactive IT Support
We identify and resolve issues before they have a chance to disrupt your business.
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Security Built In
Your systems, devices and data are protected as part of your everyday IT management.
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Support That Scales
Flexible IT support that grows and adapts as your business and technology needs change.
Managed IT Support Built Around How Your Business Actually Runs
Most IT support feels reactive — you call, you wait, someone gets around to it eventually. We do things differently. Our managed IT services combine fast, responsive help desk support with proactive monitoring, so problems get caught and fixed before your team even notices. Whether it’s a laptop that won’t start or a wider infrastructure issue, you get a real person who knows your setup, not a ticket number. Backed by proper IT consultancy and a UK, Philippines and US-based team, we deliver IT support services and remote IT support built for how modern businesses actually operate — including yours.
24/7 Help Desk & Remote IT Support
Fast, friendly remote IT support for your whole team, whenever they need it — not just during office hours.
Proactive Monitoring & Maintenance
We monitor your systems around the clock, catching and fixing issues before they turn into downtime.
Strategic IT Consultancy
Ongoing IT consultancy to help you plan ahead, budget properly, and make technology decisions with confidence.
Cyber Security & Data Protection
Built-in security best practices, patching, and monitoring to keep your business protected as standard.
Onboarding, Offboarding & Device Management
New starter? Leaver? New laptop? We handle the setup, configuration, and admin so your team isn’t left waiting.
Predictable, Transparent Pricing
Simple, fixed monthly pricing with no surprise invoices — so you always know what your IT support services cost.
What’s Included in Managed IT Support
Our managed IT services cover your entire IT environment, from a single health check through to ongoing day-to-day support — so you get one team looking after everything.
IT Health Check & Onboarding
We start by reviewing your current setup, from devices and software licensing to security and backups, so we understand exactly what you have and where the risks are.
What’s included:
- Full IT environment audit
- Device and software inventory
- Security and backup review
- Licensing and cost review
- Clear onboarding plan with no disruption
Ongoing Support & Management
Once you’re set up, we become your day-to-day IT team — on hand for support, monitoring your systems, and looking after the details so you don’t have to.
What we manage:
- Unlimited help desk and remote IT support
- Proactive monitoring and maintenance
- Patch management and updates
- New starter and leaver device setup
- Ongoing IT consultancy and strategic planning
- Monthly reporting and reviews
This is managed IT support built for businesses that need technology to just work — with a team who actually knows your setup.
FAQ's
You get unlimited help desk and remote IT support, proactive monitoring, security management, device setup, and ongoing IT consultancy — everything you need to keep your business running smoothly.
You get a whole team instead of one person — covering help desk, security, and strategy — without the cost, holiday cover, or single point of failure of a single hire.
Both. Most issues are resolved quickly through remote IT support, and we can attend on-site when a hands-on visit is needed.
We prioritise based on urgency and keep response times fast — most day-to-day issues are picked up and resolved the same day.
Yes — our own team spans the UK, the Philippines and the US, so we’re well set up to support businesses with people working across different locations and time zones.
Trusted by Businesses Globally
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"From the start, the team took the time to understand our business and provide proactive, responsive support. They’re knowledgeable, approachable and easy to work with, giving us real confidence that our IT and information security are in safe hands."
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"Integral365 were open, honest and collaborative from the start, taking the time to understand our needs. The team are consistently helpful, proactive and dedicated to delivering a great service."
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"Integral 365 have been EDSB's trusted IT partner for over 10 years, as our business has grown from 15 users to over 250. They’ve always been friendly, honest, and reliable. Their team of experts look after our Microsoft 365 tenant, our IT security, and our backups. We’d happily recommend Integral."
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"We are very pleased with the service we get from Integral365. They've helped us work more efficiently within a secure cloud environment, which in turn helps us with giving the best service we can to our clients."
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